Went there this weekend and ordered food for 6 people. $60 or so bill. When done paying, they make me aware that I can get $1 pastries for every drink I bought. Cool. I'll take 5. But wait, I had already paid so the cashier needs management approval to give me $1 pastries. Manager says "Nope, sorry. You already paid. It must be entered all in one order." Wait, what?? I like Panera but the manager just lost a customer for life. Long live Einstein Bros Bagels.