Staff here has been sweet and helpful to me. (so far!!) Haven't run into any especially terrible members here. It's either full of ASU girls or elderly couples. If you get a membership, be sure to ask for their peak hours chart!!! It has been a lifesaver. They have a lot of cardio equipment that there will never be a shortage of even at their busiest times but their strength training equipment (barbells, dumbells, machines, etc) are few and far between and it's a good idea to go when there's not people hogging that area. Everything's sparkling clean, no judgmental atmosphere, it's actually a pretty cool gym. And everything's purple! Also plenty of bike racks outside, and it's right by health food places like Sprouts and Thrive! Acai bowls.