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  • Listen Up. I HATE car shopping. I hate it so much. I dislike everything about car shopping. However, I do like Hendrick VW of Concord. This is going to be a lengthy review, prepare yourself. I came in here before work one morning. This is after I had been to multiple car dealerships, including the other VW dealership on the south side of Charlotte. I had been haggled, lied to, made to wait for HOURS, and I was tired. I hit this wall when car shopping, that I just get so frustrated that I go home. Enough for the back story. Ready for this? 5 STARS TO HENDRICK VW OF CONCORD. Not only, did I come in one morning on a time limit because I had to get to work. But I was in a rush and told them that I needed a miracle deal. I put far too many miles on my old VW lease and needed to get into something new. I sat down with Kayla and told her exactly what I wanted, I had done research and generally knew what I was looking for (stars to me for doing my homework). She was very friendly and understanding, helpful and aware of my time where I had to leave. She introduced me to Anthony Montoya - MONTOYA - I even held back any and all Princess Bride quotes. More stars for me! The first price that Anthony brought to me was WAY too high (I almost took a star away for this, but I guess its understandable for a car dealership? Worth a high offer shot). I told him that I had done my homework, and I didn't want to pay that price. The second price that he brought to me was EXACTLY where I wanted to be. But alas, I had to get to work - he said NO PROBLEM, and asked if I could come back tomorrow. What?! When does a dealership EVER say no problem?!? I loved it. So, I came back the next day, test drove the Jetta and went home happy. As Anthony and I were doing the financial paperwork, I kept waiting for a slam of extra cost or some hidden fees that I hadn't noticed. But it never happened. He explained every single fee and cost, told me why they charge it that way, and how they arrived at those numbers. He was patient and clear. I got in my new car, with the price that I wanted to pay for it, and drove off. It was a VW miracle deal, and I should have come here first. There's a reason this place has such good reviews - they don't exhaust you, they're not mean to you, and they say "no problem". I love it.
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