I've been here once after the Brampton Christmas Market was on in November. Given this, HoC was quite busy. But the service was still subpar. Only 4 staff for an expected busy night?? We waited a while to be served. Once we caught our server's attention we ordered two glasses of wine and an order of fries. The wine was a good portion for the price...but it came in a dirty glass! There were lipstick stains around the glass and they weren't mine! Once I mentioned to one of the servers and asked for a fresh glass of wine, she followed through.
A good selection of games, but when I asked staff how to play Ticket to Ride, he said he didn't know about this game. We were able to play games by reading the instructions ourselves.
The washroom needs to be checked on at night. Ladies washroom ran out of TP in a stall. Good thing I walk with tissues in my purse.
All-in-all, it's one of the more fun places to be in Downtown Brampton at night as its open late so I probably will return. But I hope with time, they'll get their ducks in a row!