I havent wore my glasses in over 4 years because of being stubborn and annoyed with eye doctors in Tampa and breaking my glasses and being denied my warrenty to fix them and not wanting to pay out of pocket for a new pair. Now that I have insurance again i figured its about time to get a new set of glasses. I walked in after setting a last minute appointment and had no problems getting in. The staff was kind and informative and the doctor was able to see me very quickly. I felt bad having a late appointment set for 4:30 because they close at 5 but Dr. Wong took her time making sure i understood everything she was doing from the full eye exam to the breakdown of my different options for contacts and glasses. She made me feel very comfortable and that says alot because i dont like seeing doctors even if its just for contacts or glasses. I had to do contact training because i never wore contacts before and they made it very simple to figure out and so far its been very easy adjusting to putting in and taking out my new contacts. I have one last appointment coming up and look forward to picking up my new glasses when they arrive and will definetly recommend this place to all my friends. Thanks again for the great customer service and making this a positive experience!