They were very quick and did a good job with my gel manicure. Loved the reclining massage chair. Totally enjoyed having my mani while reclining. However, they are a bit pricey and to get a cuticle trim, you have to opt for the more expensive service. I'm not sure the trim and tiny massage was worth the extra $20. Overall though, I'm quite satisfied with the service I received and my nails look pretty decent. Hoping it will last!