I recieved a coupon for a buy one get one coupon for a large pizza. I was excited because I love their BBQ pizza.
We noticed as we arrived that they advertised BOGO pizza on Sunday. We went and ordered two pizzas ($11.99 each) and presented the email which I received Friday that mentioned "this weekend only" BOGO pizza "through 2/1/2015". I read this as valid through Sunday.
Unfortunately I was told only Sunday. I felt that the coupon would be more clear instead of "this weekend" or "through 2/1/15" like "only valid 2/1/15" would be better if this was the case.
Either the staff was wrong or the coupon was poorly worded in multiple sentences. At any rate, unfortunately as I love their food and Coca Cola Freestyle, this location (and probably promo emails) just can't be trusted to do the right thing.
They were not willing to give the promo so we walked out. I would think customer service would be more important than sticking to their misunderstanding of the promo. Won't be back to this location again and will think twice about using their email promotions. Shame.