Wow. So I have walked away from Yelp for awhile but now I'm back and what do I find but this whining ass company trying to shirk responsibility and blaming the customer. I could care less about what happened years ago. But I won't allow them to bad mouth me as if I was the problem. Point being. The only reason I even agreed to fix the TV was precisely because of the quoted price. That's the whole point of asking for a quote. Sounds like they were trying to bait me into a typical oh by the way delivery and labor is extra after the part was installed. I couldn't have given a damn if they took the part and went away. I only fixed the TV because of then$300 quote. I don't know if this company is still in business but I won't allow them to respond in here with it's the customers fault. Now, I ask any potential customers. Is this the kind of service you want to pay for where they put in writing that I "the customer" was wrong?! Bull crap. If you wouldn't have put the whiny response that you had, here on Yelp, I wouldn't have to eviscerate you again. I will never recommend your company to anyone. And any chance I have of preventing anyone from visiting your place of business, I will encourage to stay away. Hope you choke on my words of truth. Oh and FYI. This company sent me a private message here on Yelp, threatening me. They stated, "we know your name and we have your address". I have saved the message if these idiots want to escalate with me. Bunch of losers. Public... Stay away from this company. Have a nice day. :-)