I have been a customer for a while now. The staff is very helpful, to the point of making adjustments to a magazine to extend it. They could charge for that but don't. As retired military I get a discount on what I buy, and have even bought guns at a special price for police, military, and military retirees. The Glock 43 I recently bought is my new carry pistol, and I couldn't be happier with it. They recently prepared my Sako Finnbear rifle for the suppressor I bought for it. They got all the paperwork done for me and got it out to the feds, and they did all that work though I bought the suppressor elsewhere.