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  • Worst service department I have ever been in contact with. Will never go back, an apathetic staff who could care less about customer service. The key fob to my vehicle was coming apart which was causing me to be unable to lock or unlock it remotely. Every time I would unlock it manually I would have to start the car immediately or the alarm would go off. Time to get a new key.They said it would cost $250. Ouch but okay, with an appointment for a new key it took them 8 HOURS to complete the service, during which they said I needed a new battery (even though the initial inspection said my battery was fine...hmmm) for another $179 then we had to call them multiple times to see if the car was ready. Get the car home and find out the remote start on the car was not programmed to the new key, have to take it back again for another lost day and an lousy service manager who at the end of day two without my vehicle says we need a third party to program the remote start and they will give me a "deal" and only charge me $79. What? So that's two full days and over $500 for a KEY!! There was nothing actually wrong with my car!! Then they call over and over to do a service survey, such a joke. Go to any other dealership in the valley!!
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