I see another reviewer had a similar experience and also walked out. The dysfunction greets you as you see the front door propped open by a giant ashtray/trashcan and walk through a smoke cloud to enter. The "hostess" was devoid of any hospitality, overtly surly and argumentative. As hungry as we were, we walked out and spent our money at Mac's. The owner did at least see our obvious distress, followed us out, offered to buy us dinner if we came back inside, said he'd "send her home" but I will never set foot in this place again. Start with demoting that hostess to dishwasher (where I started in the business) until she figures out the difference between hostile and hospitality. Get rid of the smokers station in the entry and be happy to see someone when they walk in. It's that easy. Nice enough guy, but he's letting the inmates run the asylum.