I like the concept of serve yourself what you want. I've been hesitant of trying any of these tart style yogurt places primarily because I was a pink berry fan and they did the tart yogurts and fruits first and the original is a well run machine.
The flavors are nice and I like they have a lot of them but occasionally I'd get certain flavors and they're softer than they should be. Selection of toppings good, and they have various syrups more than just choco and caramel- they have like strawberry white chocolate, mango, etc. I usually get just plain tart...not that hard to get this one right. I wish they had green tea tart (my fave).
Service- okay, they moved the line fast when I've come on busy days....I think they need to clean out the drop trays more as some of them were just puddled yogurt.
This place is alright and so far the most convenient place to get yogurt. I'm on a quest to try ones around the west and north west areas to find a favorite spot close to home. All these higher rated yogurt shops are so far away and I'm not gonna go across town for yogurt.
Plus that they are open fairly late. Heard they opened one on Ann and Decatur so I'm gonna try that spot out of this franchise.