Al Lake, the owner, is first rate. He has owned this place for 20 years and been in the business for 34 years. He knows transmissions. I first called the dealer and the quote I got for my Transmission service was $399, typical dealer price. Al's price was less than half. But more importantly I feel he gave it a personal touch of somebody who cared. It was the first time I've used 1st Choice Transmission and I will be sure to use him whenever I have a Transmission problem. 5 stars for sure.