| rev:text
| - I was less than impressed with the service here. We were in the area and decided to come for lunch on a Saturday. When we arrived the restaurant had, at most, five or six tables filled. We were seated promptly and received menus straight away. We ordered a glass of wine and our food, and that's when the wait began. The food was decent, no better or worse than similar restaurants, but the wait and service were pretty poor. Between the time when we sat down to when we received our hamburgers it took an hour...for hamburgers! I know things can get busy, but the restaurant was empty and the long wait was never acknowledged by our server. A simple "I'm sorry the food has taken so long" can go a long way. We had sat there long enough that we slowly finished our glass of wine and our waitress came by before the food arrived to take the empty wine glasses and drink menus...without even asking if we would like anything else to drink. We had to stop her and ask for for some sort of drink to go with our food. To add insult to injury another staff member started mopping the floor next to us. Overall the restaurant was nice inside, but could be helped by more attentive service.
Edited: Thank you for taking the time to respond to the review Larry. I appreciate your response, but am not appreciative of being told I gave false information on a review. I have no control over when the order was entered, but we, without a doubt, waited an hour to get our burgers. And, the order you "checked" could not have been ours, as neither of us EVER order burgers medium well. I always order them medium rare. A more productive response to this would be to apologize for the wait and not accuse your customers of lying.
Edited 11/10/17: At this point the owner Larry has not only accused me of being a liar, but also the review my husband of posting a fake review as well. He accused the review of being fake because (a) his name wasn't on a credit card (you're right, it wasn't, because he didn't pay), (b) there were no burgers ordered the day he posted it (right, because he didn't post the review directly after he left), and (c) he didn't remember seeing him there (which he did seem to remember in his comment below).
Sometimes a bad review is just that...it's not fake and it doesn't mean people lied. Please take more time to improve the service instead of accusing everyone of lying on Yelp.
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