It won't be the food that makes this place go out of business. It will be the service.
Let's start off with the good. The food. Probably the best in Madison by a good margin. Typical dim sum dishes but they are tasty. If you've eaten dim sum in Chicago, or Texas, or CA, you will still be happy.
Now the bad. The service. It's horrible and if this place ever closes, I wouldn't be surprised if this was the reason. The service is bad. I had to raise my hand multiple times to get attention. I almost wanted to walk into the kitchen to get my own water, and to refill it. I understand it takes for certain dishes, but I don't see an excuse for any dish to come near an hour later from sitting or when you are about to pay. At least a continuous update is acceptable if it's taking too long.