I have extremely long and thick hair, but Stephanie always does a great job! She never departs from what I ask her to do. She asks me if a certain length is okay to cut before she actually does it. She also suggests ways to make my hair feel less heavy. You can't beat the prices and I always feel satisfied when I leave thanks to Stephanie's great work. Make sure to call before coming in so that you don't have to deal with a long wait time.