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  • We stopped in about 10AM for breakfast as it was a short walk from our hotel. We were seated very quickly but it took a while for the waitress to bring water and coffee though she was quite pleasant. We ordered about 10:15 but at 11, we still did not have food. We were growing quite anxious as we had not yet eaten and our waitress assured us that our food was on the way. About 10 minutes later, our first breakfast arrived...our FIRST breakfast and though it was pancakes and we had 2 orders, we only got one. About 10 minutes later, 2 more arrived but without the toast we ordered. In 5 minutes, the last breakfast arrived, 15 minutes after the first one was served. Quality of the food was ok though I thought with proper execution, it could have been very good. Bacon was served nearly raw so we had to send that back. We politely told our waitress that the meal was a disaster and she was very kind and apologized and told us that 2 people had called off that day and the kitchen was woefully understaffed. Here is a suggestion for the next time it happens: 1. Stop seating people/turn them away with a polite explanation. This is breakfast, people are hungry and they don't want to wait an hour for their first meal of the day. 2. If the meal has been a disaster, offer a discount. If they have offered a discount, I would have felt much better about waiting for substandard food but instead, I laid out $50 for a breakfast that took way too long and was not properly made.
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