We chose VCA Mountain View because it was closer to our home. Every time we take our dogs to VCA MV, we are treated so nicely. The staff are friendly and helpful. The Vet Techs and Vets are extremely thorough and friendly as well. Before they treat the dog or cat, they give you a print out of what it is going to cost. The facility is extremely clean. There are two resident cats that also live at VCA Mountain View as well. The only downside is that there is limited handicapped parking. There are only two spots (one is always taken, and the other is on a hill). Other than that, we are glad we chose VCA MV and Dr. Chapman!