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| - I used to like this location, and would go somewhat regularly. There was this nice guy behind the counter who was extremely nice, never got my order wrong, and was an all-around good guy.
Then I went for lunch today. The place was deserted except for one person who was waiting for his food. I had to wait for a while for the people in the back to tell the guy (the only one in the place who can use the cashier apparently) that there was someone waiting up front. The guy finally comes from around the corner and it looks like I woke him up or something.
Anyway, I order and get my food only to find out once I've sat down that they've forgotten my nachos. I go up to the counter again (prompting a 2-3 minute wait), and I tell them about the nachos. I point out to them that I can see the nachos sitting on the counter back there, but they insist on making a new one. Whatever. I sit down. The girls in the back were walking around with scowls.
The food was sub par, even for Taco Bell. They really skimped on the meat.
There was an unfortunate couple there. They ordered just after I did, and after 15 minutes one of the girls from the back came out and said that they were out of ground beef. How in the hell is a Taco Bell out of ground beef? That also shows that even after 15 minutes, they STILL hadn't started his order. I was talking with him about the crappy service and he was getting increasingly more annoyed, saying that he'll never go to this location again. I can't blame him.
Anyway, after about 20 minutes or so, I leave and that couple finally get their food. In that time, several groups of teenagers came in and while they were waiting for Lurch Addams to get to the counter to order, I told them that the food is taking forever and that they're out of ground beef. They left, and I felt like a hero for taking away from this location's business.
To the owner: just because it's a Taco Bell, doesn't mean it's a good idea to get your labor from the local bus stop. Hire someone who cares and maybe your restaurant won't be a ghost town.
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