I've gone over a dozen times in the past 2 years. Clean place with a lot of merchandise. Very fast with services. I only let the owners wife touch my brows since her cousin/sister left a year or so back. Everyone else needs to work on skills. I've had a few incidents where someone has gone to far or thin on my brows. They are very nice people. My only recommendations are take your time & more training to do a great job every single time.