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| - Let me preface this review by saying my friend went here a few years ago and liked it. I was so excited to pay so much less than what my plastic surgeon was offering. Well, you get what you pay for. Or in my case, you get crap and get robbed on top of it.
THIS COMPANY IS NOT SUPPORTED BY THE BBB. There are currently 6 (including mine from today) reports out on them, with only 2 resolved. It's because they are out to steal your money.
If you want to ignore this review and their used car salesmen talk you into signing your life away (even if you try to do month-to-month, you'll still lose your soul), here are some warnings:
PREPARE TO BE ROBBED: I wish I could give a negative review. I have wasted so many hours of my life with this company. As I've seen in other reviews, I paid extra to do the month-to-month, cancelled my membership, and they are still charging me. They told me they lost my cancellation letter or never received it. I'm not quite sure which, because no one ever gets back to me, and it's a different story depending on who I talk to. WHY WOULD I FAIL TO CANCEL AND BE OKAY WITH THEM WITHDRAWING $109 EVERY MONTH WHEN I WAS NO LONGER MAKING APPOINTMENTS? It's just insanity! Even the laziest person in the world wouldn't forget to cancel such a steep fee. So-- this company stole $260 from me. I reported them to the BBB. We'll see what comes of it. Now I have to call my bank and close my account as well, so they can't keep robbing me blind. My last appointment was in July, and I'm STILL dealing with this matter.
PREPARE TO BE HAIRIER: I am an excellent candidate-- very pale skin and black hair. I have 0 results after $1,000 spent. Now I wax my own hoo-ha, and my pits are hairier than ever. In fact, it might have made me hairier.
DON'T BE LATE: Don't be even a minute late for your appointments, or conveniently you'll have to wait another 3 weeks to get in. Then the techs get a nice break, and they already stole your money. This is hilarious because every time I went to my other appointments, it would take them 30 minutes to get me back there. And 5 minutes to do my pits. Insane. And they'd take other people in front of me who came in later than I did.
THE TECHS ARE INSANE: The first tech I had told me that the smoking hot lady who had just walked out was actually a man. Gave me a very descriptive detail of her/his genitals. A PREVIOUS CUSTOMER'S GENITALS. They also do not leave the room when you are taking your clothes off, so you feel like you should be getting paid to give them a show. I must've looked uncomfortable when she was close enough to my vag I could feel her breath on it. Because she said, "Don't worry, I don't want to be down here anymore than you want me to be." V. professional. The next tech I had spent the entire appointment gossiping about how the place had gone downhill, she's overworked ,etc. I felt so awkward and creeped out by both of these experiences. They didn't get better from then on...
THERE'S NO INCENTIVE TO DO A GOOD JOB, EXCEPT FOR THE TIP JAR: There is a huge tip jar in each room. I'm not sure what I was supposed to be tipping someone for-- maybe so they wouldn't gossip with the next customer about my vag? Not sure. I already paid $109 a month, to maybe get in an appointment every 2 months. Anyway, they start at a low setting to see how you respond. That's great. Why not crank it up after that? Because they want to draw out this process so they end up getting tons of money out of you. The first few appointments I went to did absolutely nothing, and it didn't even hurt.
Anyway, this place is a rip-off. I wish I would've put that $1,000 towards going to my plastic surgeon for my hair removal. I probably would've been hair-free in a few appointments, and it would have been professional and satisfying. Now I am sitting around with a hairy body and an empty bank account, and wishing I never would have heard this place's name.
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