Where do I start..
I have been coming to this Hooters for years now. There hasn't been a time where I have had a bad experience here. The food has always been on point, customer service was not bad, and really nothing to complain about. I've always ordered the medium/hot wings along with the curly fries with cheese and a side salad. I've brought friends with me on several occasions, and they never had anything negative to say.
It's been a month or so that I've been here and decided to try the take out. Same order same expectations. Now I know every business will have their bad days but this is the first time here that has probably made me decide I will not return.
I open the to go boxes and let's just say I was surprised. The fries looked extremely dull and I picked one up to try it; cold. Cold, dull fries that had an old taste to them. Not like they were sitting around but old as if they were out for a long time. Super soggy and just absolutely terrible. The wings were undercooked and the hot sauce that I usually get tasted bland and cold. It was as if they just battered them up with canned sauce. No flavor, and not the amazing wings I usually get there. I am thinking is this really the place I talk so good about?
I read the negative reviews thinking this is not true. I now believe the "hype" regarding the issues they are having here. It's amazing how down under it has gotten since I've last been here. It's not like the food was waiting for a long time, I got there before it was even ready.
Honestly, I am extremely disappointed. The manager was not much help and that just comes to show how down under this business is heading to. I don't know what else to say, 30$ that has gone to waste. Ate a few of the fries and maybe half of a wing that was disgusting.
To simply put it, it is very unlikely that I will return anytime soon. The negative reviews didn't lie.