Probably one of the friendliest rental car venues I've ever been too. No hassles and very easy to deal with. I booked a mini-van online with a travel site since we were taking a 4 hour ride to Lake Havasu for a family vacation and wanted everyone to be comfortable. Got it the same day at a very reasonable price. They also pick you up and drop you off. Took less than 10 minutes from the time I arrived to the time I left with the car. Same when I returned. And I didn't felt like I was being up-sold extras. No pressure.