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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was in the downtown location which I frequently stop by since they are downstairs from the building I work in and ordered a large side of chicken. It came in a larger container but was the equivalent of a small because I often order both. When I questioned the kid at the counter, he said that is the large. He went to the back and I'm guessing spoke to the manager and brought out the small container. I dumped the "large" chicken into the small container and it fit perfectly and looked exactly like the "small" chicken I've ordered. The kid at the counter took it into the back and came back out. When I was waiting for a response he said that's a large. I then asked to speak to the manager but he would not come out and talk to me. I then asked for a refund and was told that could not happen and that I would have to "email" the address on the receipt for it. I told them that is not how a business is operated. I was not leaving without anything. I stood there for several minutes thinking the manager was going to come talk to me and when I asked the kid if someone was going to talk to me he said no. Then a talk thin dark haired guy, who I think was the manager, came from the back and violently grabbed my arm, told me I needed to leave and proceeded to physically and forcibly push me out of the store while I was trying to grab my wallet and receipt and said he called for security. He then pushed me out the front door. I went to security for the building because I work there, and they said no one called them. I contacted the "gmail" account and via email provided the details of the incident and that I wanted my refund and have not heard back from them. How does a refund work via email? I'm not providing card information via email???? Additionally a police report will be filed for the assault by what appeared to be the manager. Footnote: Everything Jason said is not true. I did not begin "yelling" and screaming". He's trying to defend his staff and consitent bad behavior. This store has a bad reputation. I have talked to my co-workers and they said the are very rude at this location and are super nasty to the Uber drivers checking their orders. Some of our staff won't stop in at this location because of this. I have heard other issues about this restaurant from many people that work in the downtown area. He just has no defense. His staff is not trained. If they provided more chicken, why didn't they tell me? That never happened. The issue became my refund which apparently they can't do. That being said, no one has the right to put their hands on someone else. What does race have to do with this? Is Jason a racist against white people?
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