After receiving additional communication via Yelp messenger from the attorney himself, I am updating my rating to 3 out of 5 because he apologized for the experience with his office staff and took a helpful attitude with me right off the bat.
He did advise me that he does not practice in the specific area of law which I was previously inquiring. Based upon my recent interactions with him as the business owner and other reviews of his practice, it sounds like this was an isolated incident and miscommunication on the part of his office staff.
No harm, No foul. Thanks for making it right Patrick.