I went here frequently when it first opened. Multiple groups and I would go in and stay for multiple hours during happy hours or Penguin games. Throughout all of my visits I/we experienced similar issues...
1. Bartenders...Yikes! We went in at least once a week...Bordering on a regular. To say they were beyond unpleasant would be the understatement of the century! Really acted like they couldn't be bothered. We even asked a new waitress about the reputation of the bartenders and she confirmed it.
2. Food. Had OK experiences. If we went in during the week, we had a better shot at an OK meal. Fries undercooked, wings, overcooked. Often times it was the same issues of hit or miss throughout.
The restaurant itself wasn't bad. Plenty of TVs. OK location, but the food and service left a lot to be desired. I am a very low maintenance customer. If my drink/beer is empty fill it up. I frequent a lot of dive bars so I am not expecting Morton's quality but I don't want be ignored or have lousy bar food. This place needs an overhaul in customer service and I wont be back!