We are a first time customer and we needed cleaning asap--found this company based on the Yelp reviews. We contacted ran9/citrus bright on Friday night via their website scheduling. We received a response back that same night, scheduled over the weekend and they came out that following Wednesday afternoon. We are a busy family- both with full time jobs, kid/family activities and dogs. The convenience of the scheduling was awesome and the quick turn around time was even better. The low price took is by surprise because you see competitors with ridiculous prices. But because the price point is so reasonable it will allow us to keep a regular schedule on cleaning for the carpets and tile in our home. We have a senior pup with now senior issues and we couldn't be happier with the results. After the great service, great price , awesome results and it's a local family owned company--we won't use anyone else going forward.