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  • Terrible. Came in for a surprise birthday party for my friend and instead got a surprise bad experience with the keg. I was treated with absolutely poor customer service. The food came and the order of all the food went to the wrong people. I told the girl to put down the plate for my husband's seat and she totally ignored me and looked for instruction from the waiter instead. Then our separate bills came and he forgot to ring our bill because we were sitting at the end. He also forgot to add the bills together. That's not the customer service I would expect at the Keg. Not to mention my sea bass was not fresh with old aspargus and the $16+ lobster tacos were actually 3 small lobster dusts in a taco.
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