Visisted for the first time today during the lunch rush. It was caotic. It was so busy, there were no tables but we were handed our "take a seat ticket thingy" so we ended up having to sit at a ittle coffee table. The sandwhich we ordered was decent but was not worth $8. We got drinks and they charged us $3 for one fo those cups that you get out of office building water containers(about 10 oz). We ordered a pretzel whcih was hard. The staff is nice but they need to have so sort of control on seating and people. The place was way over occupancy, it was so crowded a lady pushed right into me and I spilled my drink all over myself. It was ok, but I won't go back again.