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| - Couldn't have had a worse experience. I bought a LivingSocial voucher and attempted to schedule an appointment, but the woman on the phone was extremely rude, and they also only had an appointment more than a month out. Oh well, they overbooked because of the deal; it sucks, but it's understandable. However, she sounded like I was a jerk for buying a deal and didn't want to have anything to do with me.
So, my house is a little bigger than that LivingSocial deal would cover, so I bought a different deal from Groupon a few weeks later when I saw it, figuring I could get the whole house done over two appointments. I went to schedule it today (about a month later) and realized it was from the same company, Roadrunner. When I called to schedule I mentioned that I already had an appointment with my LivingSocial voucher. I asked if it made sense to just do them at the same time, or if I couldn't use them for the same visit since they were both deals. The woman flat-out said they wouldn't accept the Groupon voucher at all -- ever. I said of course they would, I just couldn't use them the same day, but nowhere does it say on either terms that I couldn't buy a LivingSocial voucher and a Groupon voucher.
She was extremely rude again (a month later! Must be standard), saying, "So you want us to do your whole house twice?!" I calmly explained that my house was bigger than one voucher would cover. She was incredulous and was trying to make me feel bad. Finally I just said, "OK, how about I try to get a refund for my Groupon, since you obviously don't want me to make this appointment?" I'm also going to try to get a refund for my LivingSocial voucher and merely go with a full-price service than EVER pay Roadrunner to clean my carpets.
Just. Wow.
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