The coffee and chai tea is awesome here, as are the people who work here. What should be revisited is the entire work space and ordering process. Customers get bottle-necked at the front door and this makes for a frustrating customer experience. Again, this is not meant to take away from the awesome menu, but this whole restaurant/coffee bar could be rearranged to make for a better ordering experience. This restaurant should also consider adding a back door to the patio for more congruency in the layout of the coffee shop. Last note: Excellent chai with soy!