I stayed at this location for one night during my business trip to Phoenix. Airport shuttle was prompt and shuttle driver very nice. I arrived early in the day prior to my business meeting so I was very disappointed the pool was closed. That evening there was a manager's reception for in house business guests so that was a nice touch. I also got a follow up e-mail from the GM; nice touch.
My meeting was outside the 3 mile shuttle service by .2 miles so I took a cab but the staff was very nice to arrange the cab for the next morning.
My bed was very comfortable and room and public area was very clean. I would have given this hotel a higher rating but they hotel is not in a great location and there is only one restaurant close by if you use the hotel shuttle for the times their restaurant is closed.
Would not stay again based on location however , gave them a four star based on customer service.