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  • I will NEVER shop here again. Rude customer service and made me feel uncomfortable. My husband and I went to this store for the first time to buy Flax Oil which can only be purchased at upscale grocery stores. We found our oil and decided to pick up a wine while we were there to go with the dinner we were making. We went to checkout and before the clerk even scanned our merchandise she was examining our two items (picking up each one and reading the label) and then examining us. Then she proceeded to scan them. She asked my husband for his ID and entered his birthday. Which obviously cleared because he is several years over the age requirement as am I. She then asked me for mine and I told her I did not have mine with me. (I just came from working out and did not have my purse with me) When we tried to explain how I did not have it with me she was extremely rude and unapologetic about the situation. I then said the law in Ohio only requires the person purchasing the alcohol to be ID, she shouted "it's company policy". So are you telling me if I come in here with my young child, you won't sell me wine because you have to check both of our ID's??? My husband and I both walked out. What a ridiculous and useless policy. This store policy only punishes honest people. If someone was underage would they really go with the person buying them alcohol? I will be keeping my business with Whole Foods who actually knows what CUSTOMER SERVICE is and treats their customers with respect.
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