This place gets pretty busy, but the service is fast and my drinks always come out perfectly not watered down like I've had at other locations. I usually get the passion fruit tea or the chai soy latte and it's always on point. I like that there are always open seats, outdoor as well as inside. Only thing I don't like is that they don't carry the sliced banana loaf bread, which I love with my chai tea latte. Oh well, can't have it all.