Stay away!!!!!! What a rip off. Wish I would read these reviews before booking my rental. First of all it was confusing as hell where to pick up the car. The fact you have to find some phone in a magical spot and dial 1 to have a shuttle pick you up and drive you to the office was beyond confusing. When I called I was put on hold indefinitely so I finally just gave up. I ended up just renting a car at the airport for a very reasonable price. I HIGHLY recommend just renting at the airport and it will make your life a lot easier. I may have spent an extra $30 (US money) extra but it was well worth it.