The good thing about Congee Queen is it's always consistent, fast, tasty and usually short waiting times even during peak hours because their restaurants are massive and sit a ton of patrons. They also are very efficient, bringing in guests, seating them, bringing out their food, and shooing them out.
The decor of this Congee Queen is really nice, as with most of them. Don't expect high quality service, this is normal with almost all Chinese restaurants. In terms of family-style Chinese food, Congee Queen is definitely one of the most popular restaurants because there are a lot of them and they're all consistently quite good.
I'll always come here when my family wants Chinese food, but I'm interested in discovering other Chinese restaurants that are similar to Congee Queen with better food.