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  • I want to start off my review by saying Hash messed up my order. I know you're thinking but you gave them 5 stars. Yes I did because of their EXCELLENT customer service. The manager fixed my order so quickly and offered to provide me other menu items while I waited. Now from the beginning. I'm here on business and my husband and I haven't been lucky with the restaurants in Scottsdale. I went to Hash because it was fairly close to my hotel and the food looked delicious. Our wait was between 45min and one hour which I expected because it's Mother's Day. We were seated an hour later outside and it was great. We started with the mimosa flight and OMG yes, yes, yes they were AWESOME SAUCE!!! I asked the waiter for non pork recommendations and she provided a few. I ordered the chicken and waffles and my husband had the steak and eggs. Our meals arrived and the presentation was great. I dive right into my food and notice some little pieces of meat in my waffle. I have my husband look and yep it's bacon in the waffle mix! Well I tell the waiter and she had the kitchen prepare another meal. No big deal. Well the replacement arrived with a new waffle but the same chicken. I sent it back again because I can't have the chicken because it was on top of the bacon waffle. By now the manager walked by and obviously could see my disappointment. I explained to him I don't eat pork due to religion and before I could finish he said ma'am you don't have to explain I'm going to remake your entire meal. At first I declined and he said no I'm going to get it right. This is why I will be visiting Hash again. The way he handled the situation is how a customer wants to be treated. Also, my meal was complimentary. I completely devoured the chicken and waffles. It was really good. Plus, they passed out chocolate covered strawberries to all the moms. Although I'm not a mom they gave me one and the gentleman stated well you have a mom. This small gesture meant a lot since 5/13/18 was my mother's 2nd year being gone after loosing her battle to cancer. Thank you Hash!
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