This is the first time that I have had a crack in my phone, so needless to say I was not sure where to go or what to do. I googled phone repair and cell savers came up and it's a good thing they did as well. I scheduled an appointment, the tech came by within the allotted time, and came in to my dining room and replaced the face of my phone within 15 minutes. The tech was extremely professional and explained everything, once he replacement was complete he went through all the different aspects of the phone to ensure it all worked and was out of the door in less than 30 total minutes. I highly recommend these guys if you are quite busy since they come to you and charge extremely fair rates!