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  • Need to take a lot of reviews with a grain "truck" full of salt. To many sales people, not enough sales people. If you want help go ask for some damn help, if you don't then say your good. With Copenhagen I find it a very comfortable furniture shopping experience as they are more than willing to help you or just leave you to yourself whilst you browse. This is not a "purchase the floor model" furniture store unless it is their yearly clearance sale. Almost all their furniture is custom ordered and takes up to three months to build, ship & deliver. And custom means custom, the options on our one sectionals gave us the choice of leather quality & color, color of thread, the type of stitching, they type of legs, tufted, buttons and many more choices. If your lucky they may have it in your choice of color at their warehouse and can deliver it quickly. As mentioned in other reviews they sell high end quality products from around the world. We have purchased items that are from Germany, Italy, and the USA. This is not a made in China, Indonesia, or some other country with poor quality control. The reason for a full five stars is we purchased some items that arrived sooner than expected. Due to the renovations of our place taking much longer than projected, Copenhagen kept our items in their warehouse for six months and never asked for full payment even when we asked them if they would like be paid in full.
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