I've had a long standing love/hate relationship with goodwill - love it since I'm a hoarder, but its a for profit "non profit" that has a lot of balls to charge what they do for inventory they received free. They sell a lot of things from target and actually charge more than retail price, which is ridiculous.
But it is what it is, and this review isn't specifically about the eastern location, but wherever goodwill of southern nv office is. I was moving so had a ridiculous pile of things for donation - way too much to drop off w out a truck. Submitted their "preferred" online form for a home pick up on a Wednesday. Didn't hear anything for a week, called the number listed for donations and it was ridiculous. The person said she didnt even have my form. Said they did pick ups for my zipcode only on Sundays. They will give you a few hours timeframe and you HAVE to be home or they wont take anything. I can only assume because some idiot has taken things in the past that weren't out for donation.
They gave me the names of some other charities that supposedly do pick ups (couple of which I know for sure don't). I went with salvation army and they were awesome - quick, prompt and you can just leave it out for them.