I generally like cafes and bakeries, which is why I'd still give Artisano 3 stars. On my first visit, I was with my husband and a good friend visiting from San Francisco. We came from Toronto Island and just needed a night cap. We had cappuccinos and hot chocolate which were wonderful and served in large, comforting cups. We also had some pastries and cheesecake which were pretty good. On my second visit, I was feeling sick and wanted some warm, hearty soup. I tried the sandwich and soup combo. My sandwich was all right, but the Italian Wedding soup was terrible! It was cold and tasted like canned or instant soup. Maybe next time I should just stick to pastries and coffee/hot chocolate. Prices are reasonable, though not cheap either.. Service unfortunately is a bit cold like their Italian Wedding soup.