By far the very worst fast food in Silverado Ranch. Even when busy the chicken is cold and the service beyond the worst. Poorly trained staff and a manager that is rude and clueless. Two weeks ago we stopped and grabbed food to eat at home while watching hockey. The order was all wrong and not even the correct number of pieces.
When I took it back and showed the manager my receipt and exactly what I received he couldn't even tell me what the problem was; he had to ask the young dude working the window what the problem was. The manager then approved the young dude to "get him what he didn't get yet". When the young man came over with the remaining pieces of chicken I was shorted I told him I didn't expect to have to eat cold chicken, the manager overheard me, came over to me, grabbed the bag from my hand, and slam dunk it in the trash can. Normal protocol would be to let the customer decide if he/she wanted to keep the wrong order and then get the order remade, hot and fresh. Not at this Popeyes. Never an apology. Never an offer for a Coke while I waited. Never even looked me in the eye. This place is the WORST RESTAURANT I HAVE EVER BEEN TO ANYWHERE IN THE WORLD, And I travel extensively and eat fast food as often as anybody. STAY AWAY FROM HERE. As a matter of fact, as I was getting into my car to leave, two other gentlemen were walking in to the restaurant to get their orders corrected; each was owed food they paid for and didn't receive.