A Panera is a Panera. The staff was pleasant enough." Clean" seating areas and pretty good sized too.
The event that sticks in my head, other than the staff loudly complaining that they wanted to go home at 4 when they had come in at the crack of dawn (10), is this: One of the employees was asked to wipe the mud and salt off the legs of the tables. She proceeds to do so but also wipes the table tops with the same rag. Gross.