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  • Started out with trying to tell the waitress that my husband and I are both military veterans as she was explaining to him the "veterans menu" and saying what he could order and that "they" can order whatever they want. She kept going.... anyway. Icalled it to her attention again saying. "Excuse me... we are both veterans. Can you show me what page that menu is in so I can choose too?" Ignored again. Then was served wings that were still frozen. At this time the waitress felt bad enough to send the manager out to "take care of it and address it. The manager came out apologized and offered us "fries while you wait for your other food." Mind you, fries are "bottomless" aka "Free" with our meals. I said no, we already have some coming. Then our food came out. My fries were from the bottom alright. The bottom of the fry basket. They were crunchy fry bits with pieces of regular fries and steak fry bits for more than 60% of the serving. The waitress came back again. I showed/told her what I got and that I was highly disappointed. She sent the manager back out who then acknowledged the Bad fries, apologized and then offered more fries! And then stated "don't worry, we took care of your burgers and discounted he rest of your bill. I told her that our burgers were already free being that we are BOTH veterans. We got our bill and guess big surprise!! Only my husband's burger was taken off (because he's obviously the only veteran) with a military discount on the test of our meal. I should also state that my wallet was on the table with my military ID showing while speaking to the manager and waitress. Yes, little black women can serve too! Not saying it was about race but Jesus!! Get it together!!!!! They straightened out the bill with my husband because I couldn't bare to sit there for anymore BS! Never going back to this location again! Never did they offer a free dessert or to take care of the tab after such bad service. The waitress honestly outside of ignoring what I was saying (possibly just not hearing me) wasn't the problem. In the end she grites to work with whatever she could seem to do I guess but this place/management needs to pull their head out! This was our second time ever. First time amazing! This time . Never going back!
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