Came on Labour Day with my family, and the restaurant was quite empty. Prior to that visit, I haven't been here too recently and I'm quite surprised at how much it had seemed to regressed.
I ordered the house special Pho and the broth had a huge layer of fat on the top. It also seemed to lack flavour, which was quite disappointing. Furthermore, they gave us a tiny plate of bean sprouts and veggies that would've fed two people when there were 4 orders of large and x-large Pho. The final draw was when my sister ordered a Banh Hoi dish, and they gave us rice paper with BOILING HOT water in a plastic container. My entire family is Vietnamese, and never have we witnessed the use of boiling hot water to wet the rice paper (the hottest the water should be is lukewarm). The server did not communicate this potential safety hazard, and my sister actually burned herself since she was caught off guard. I'm not sure if it was a staffing issue due to the Labor Day holiday or what, but needless to say, my entire family was extremely dissappointed. Not coming back.