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| - I am so disappointed. Let me preface this with saying the lady owner, who took our order for take out was really, really friendly. Somehow the driver got the wrong address and went to the neighbors' house, but as luck would have it, I was outside and caught him. He was also super sweet.
Now, the food. We like our food HOT. HOT! Our gal had asked on a scale of 1-5 hot how did we like it. We said 10. We eat ghost peppers. We like it HOT. She laughed and said ok, no problem. The food came quickly (and we are a bit away). We ordered the sweet and sour pork, rangoon puffs, Hunan beef and shrimp and hot and sour soup. Sadly, the food was not good at all. Not terrible, but not good. When we order hot, we expect chili peppers to be used. They used chili oil in the Hunan dish and the hot and sour soup. It was SOOOO greasy I had to wash the lids off of everything because it was everywhere. And it was not hot AT ALL. The Hunan flavor of the dish would have been good, but it was SOAKED in oil. The hot and sour soup had so much grease, it was floating on top. And there was no meat in the soup. I am used to at least some beef and shrimp. Just tofu and mushrooms. It was thick, which I like, but I had to scrape the oil off the top. The rangoon puffs were tasty, but they came with no sauce. And the sweet and sour pork came with the fried pork in a container by itself, with the sauce on the side. Fine. I get that. They didn't want it mushy when it got here. I like that. But it was ONLY pork in the container. No peppers, no onions, no pineapple, just the pork. The rice was ok. But nothing to mix in with the pork.
I give this rating a 2 because the lady was EXTREMELY nice, and even called us back to apologize for the driver having the wrong address and stating she wanted to update their system so they had it right the next time. When she called, after we had eaten, we told her our food was NOT spicy at all, as promised, but said next time she would do better.
I will give them another chance because of their customer service and how lovely the lady was. But let's hope it doesn't come with a pound of oil in and on everything. I am so disappointed. I was excited to try this place. And it turned out to be like almost all of the Chinese restaurants in town.
Dear Golden Chef,
Please, please, please! Use peppers, NOT chili oil. And add something to your sweet and sour pork. Because the batter on the pork, and the pork itself was pretty tasty. And your customer service was so wonderful.
:( :(
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