I'm a regular at Hawthorne and normally this location is good for service and food. But today was the pits. Called in pizza and ravioli for carry out. Pick up time quoted...30 mins. Arrived and this place was packed (Friday night). Paid and waited and waited and waited. After a total time of 50 mins. my pie was found...had lost ticket. Ravioli was missing, left without it but had pizza in hand. Two managers saw my disgust and told me to wait and they would follow up. No luck
The good news the pie was good
Unfortunately their "system" needs some fine tuning