I don't know how to explain the magical wizardry that took place at my house today, but after a YEAR of fighting with my pool and begging it to cooperate; including but not limited to: threats, bribery, prayer, and manyyyyy trips to get my water tested and following given protocol, this pool technician was here for 3 blinks of a minute and my pump is quieter, my vacuum works perfectly, and my pool is FINALLY CLEAR AND BLUE!
Just roll with it. Call them.