Security gave me a hard time here. I brought in an old used hand truck to help me carry home an AC unit. Clearly walked into the store with the truck, went to grab the AC, cashed out, and was never in the part of the store that sold hand trucks. Regardless, upon leaving, security followed me out of the store to see if I had paid for the hand truck - a model that the store doesn't even sell. Contacted customer service to address this, and they never bothered getting back to me.
Will not be shopping here again, I don't appreciate being treated like a thief, particularly after just having spent a couple hundred dollars.