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  • Absolutely horrible. We rented a 24 ft truck and a tow dolly. The Tow dolly looked like it was from a junk yard and did not have a pin to hold the ramp in place once the car was on. After notifying them of this before we left, they did not provide a solution except for a bungee cord and pin. Yes, we were on 215 and the ramps were dragging. Once we actually got to our destination, we had to wait 2 days to move into our house and we had the rental truck outside a friends house. After 2 days of rain, we went to unload our stuff and everything was soaking wet inside. Inches of rain had soaked through this shitty truck. Its been over 3 weeks dealing with customer service in hopes of getting some compensation for damaged items and it continues to be delayed..... Do not go through Budget, at least this location (poor equipment) and get insurance if you do. HORRIBLE!
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